You can cancel your subscription anytime by logging into your account at https://theketobox.cratejoy.com/customer/account. On the left side, there should be an area in which you can cancel your subscription. If you cancel after the 15th of the month, you will have already paid for the following month, and will receive a box the following month. If you do not want the box the following month, please email us at firstname.lastname@example.org
To receive a box after cancelling a subscription, one must have cancelled the subscription after they paid for the month. The subscription renews on the 15th of each month and boxes are shipped on the 5th of the following month.
Yes, we do ship to Canada -- although the shipping cost is $50. We are actively working to get our shipping price down for international orders.
Unfortunately, the cost of international shipping is too high. We are actively working on figuring out ways to make The Keto Box accessible to international customers.
We ship out on the 5th of every month. Shipping usually takes 1-3 days.
We are a subscription service that sends out 7-10 low carb snacks to your doorstep monthly. We provide snacks and goodies that help those on the ketogenic diet. We curate hard to find and new snacks for our customers to enjoy!
We are actively working every month to discover new snacks for our customers! If you believe your product is keto friendly, please email us at email@example.com